Resources
Practical guides, insights and strategies to optimise staff management in your hotel.
The GDPR applies to your employees' data, not just your guests'. Find out the concrete obligations for hotels and hospitality businesses — and how to avoid fines that can run into the millions.
The first two weeks of a new seasonal employee determine whether they'll stay for the whole season or leave at the first problem. Here's how to build an onboarding process that actually works — even under time pressure.
Spreadsheets, last-minute phone calls, and rosters that never add up: manual shift management for seasonal staff is an operational nightmare. Learn how to automate scheduling and cut errors by 90%.
Picking the wrong software to manage your hotel staff can cost more than the problem you wanted to solve. Here are the 5 most common mistakes and how to dodge them.
In South Tyrol it's normal to have a kitchen where Italian, German, English, and Romanian are all spoken at once. Multilingual communication is the often-ignored operational challenge that causes missed shifts and unsatisfied guests.
Managing seasonal staff accommodation is a logistical and regulatory challenge that few software solutions address. Discover the legal obligations and how to digitise the entire process.
In the seasonal labour market, whoever hires first wins. Learn how to cut selection times from weeks to days with an integrated digital process.
Expired HACCP certificates, outdated safety training, missing documentation during an inspection — these are among the most common causes of fines in hospitality. Here's how to prevent them.
The cost of a seasonal employee doesn't end with wages and contributions. There are 7 hidden cost items that most hotels never calculate — and they can increase total cost by 40%. Here's how to see all of them.
Exploding group chats, lost messages, sensitive data shared without oversight: WhatsApp groups have become the default communication channel in hotels — but at what cost?
Untracked overtime, forgotten night-shift premiums, unrecorded training hours: counting errors cost thousands every season. Here's how to get rid of them.
The best seasonal staff are those who come back every year. Discover how gamification mechanics can turn staff retention from a hope into a strategy.
Photocopies, registered mail, handwritten signatures, overstuffed filing cabinets: the hotel hiring process is stuck in 1995. It's time to go fully digital.
South Tyrol has the highest density of hospitality properties in Italy — and is the first region to move towards fully digital staff management. Here's what's happening.